PSA: Do not under any circumstances rent from Hertz
Posted: Wed Feb 16, 2022 2:03 pm
Hertz is filing false police reports to the tune of 3300 per year for the last 7 years. Almost all of the false reports are for theft of vehicles and follow the same pattern. You rent a car and something goes wrong with the rental car and you have to switch vehicles. Think maintenance, the engine light comes on, the car overheats, etc. In these cases Hertz will often meet you with a new car and drive the malfunctioning car away. That broken car goes to either a large airport hertz facility or an offsite maintenance shop. Hertz fails to record that the original car is back in their possession. A month later you the renter are now reported for theft.
The other way this happens is you originally rent your car for say 4 days. But your business trip gets extended and you stay longer. You call up Hertz which then directs you to an automated system to extend the rental. You complete the process and get a new rental number for the extension. When you return the car you get your receipt and go on your way. A month later Hertz claims you stole the car from the original reservation number.
About half of the time these are resolved with you sitting in the police station. In the other half you spend days, weeks or months in jail. Hertz has even made the claim in the class action lawsuit that it is your responsibility as the renter to be able to prove you returned the car even if it was 5 years ago.
Of course they expect you to be able to produce a receipt but they don’t hold themselves to that same standard. In fact their failure to provide a court ordered receipt saw a man wrongfully convicted of murder. Once Hertz finally found the receipt the man was cleared on all charges, but he never should have been in jail or on trial at all.
https://amp.cnn.com/cnn/2021/03/11/us/e ... index.html
So don’t rent with Hertz. Seater enterprises did not renew our corporate agreement with Hertz and are trying both Avis and National.
I would also suggest not renting from Enterprise but that is for another thread.
The other way this happens is you originally rent your car for say 4 days. But your business trip gets extended and you stay longer. You call up Hertz which then directs you to an automated system to extend the rental. You complete the process and get a new rental number for the extension. When you return the car you get your receipt and go on your way. A month later Hertz claims you stole the car from the original reservation number.
About half of the time these are resolved with you sitting in the police station. In the other half you spend days, weeks or months in jail. Hertz has even made the claim in the class action lawsuit that it is your responsibility as the renter to be able to prove you returned the car even if it was 5 years ago.
Of course they expect you to be able to produce a receipt but they don’t hold themselves to that same standard. In fact their failure to provide a court ordered receipt saw a man wrongfully convicted of murder. Once Hertz finally found the receipt the man was cleared on all charges, but he never should have been in jail or on trial at all.
https://amp.cnn.com/cnn/2021/03/11/us/e ... index.html
So don’t rent with Hertz. Seater enterprises did not renew our corporate agreement with Hertz and are trying both Avis and National.
I would also suggest not renting from Enterprise but that is for another thread.
